Terms & Conditions
These terms and conditions do not affect your statutory rights.
This Website is owned by Bell Farm Limited trading as Forest Pig Charcuterie, a company registered in England and Wales whose registered office is at Bell Farm, Far Forest, Kidderminster, DY14 9DX Company Registration No: 05109070.
The purchase of products from the web site is governed by these terms and conditions. We reserve the right to change these terms at any time, without notice, and you acknowledge that you will be bound by these terms and conditions by your continued use of our website.
The price of the products will be as quoted on the Website at the time you confirm your order by clicking the “Checkout” button. If we have by mistake under priced any product, we will not be liable to supply that product at the stated price. We will endeavour to notify you before despatch. If you subsequently amend your order, the prices charged will be those applicable to the amended products at the time that you confirm your amended order.
All prices are expressed inclusive of any VAT payable .
We will notify you as soon as possible if for any reason we are unable to supply a particular product ordered by you. We will offer you a substitute or you may decide to obtain a full refund, or to wait until the product is next available.
Although we will always try to cater for your order, an order of large quantities of a particular product can only be fulfilled at our discretion.
Delivery will be made to the address specified by you on the completed order form and must be signed for unless prior arrangement has been made to leave the delivery at a specified location.
Whilst we make every effort to deliver all your products within 5 days of receiving your order, or another timescale as agreed between us, and in any event within 30 days of the date of your order, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
We will accept any cancellations of orders prior to the goods being dispatched only. If you would like to discuss a cancellation please contact us directly using the details on the “Contact Us” page.
Refund and Refund Policy
We hope you that are satisfied with your purchase, but we understand that items occasionally get damaged in the post. If you have any problems with your order please notify us within 4 days of receipt. Please return it unopened within 30 days for a full refund. Please ensure you provide us with your email address, postal address and the amount paid for the returned goods. You must return the goods to us at your own expense, where you will also be responsible for the risk of loss or damage in transit.
General Terms and Conditions
This Website is provided to you free of charge for your personal use subject to these Terms. The purpose of the Website is to provide you with details of our products and also to enable you to contact us in relation to any requirements you may have.
We can accept no responsibility for any information, practices or products of other parties linked to or from this web site.
We reserve the right to change, modify, substitute or remove without notice any information on this site as necessary.
All words and images contained within this website are copyrighted to Bell Farm Limited trading as Forest Pig Charcuterie and may not be used or reproduced in any way without our specific permission.
These terms and conditions and all disclaimers and other material on our website shall be governed by and construed in accordance with English law and any disputes shall be referred to the exclusive jurisdiction of the English courts to which both parties submit.
Please contact us using the details on the “Contact Us” page if you have any problems or queries.
We collect information about you in a variety of ways – in person, in writing, by telephone, through our website, email and by other electronic communication channels such as cookies. We may also collect personal information about you from third parties when placing an order. We may record your contact details including your name, address, telephone number, email address, and any other information you disclose.You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
The information you provide to us is used solely for the purposes of processing orders, contacting you and improving our services. We will not disclose your information to any unauthorised third party and will comply with the Data Protection Act at all times.
We are committed to protecting your privacy and the privacy of any personal information provided to us.
We will not sell on your details to any third party.